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Online Shopping unlocked during level 4 lockdown except for alcohol and cigarettes
Thu, 14 May 2020 - Staff Writer
Minister of Trade, Industry and Competition Ebrahim Patel has announced significant regulatory changes regarding e-commerce in South Africa.
According to the updated regulations, all goods that may be legally sold may now be transacted through e-Commerce platforms, but safety protocols must be observed by retailers, couriers or delivery services. The regulations do however prohibit the sale of alcohol and cigarettes.
The regulations state that e-Commerce can be a critical enabler to opening the economy through contactless transactions, which can reduce the movement of consumers, and the density of shoppers in retail spaces.
Furthermore it can accelerate innovation, support local manufacturing and increase access by the informal market and poorer South Africans.
The directions recommend increased access for consumers through the provision of multiple payment channels, including for low-income consumers and the promotion of South African-made products.
In order to limit the social and economic hardship caused by the pandemic on local industries and enable consumer choice to support local producers, retailers must give prominence to those goods which are manufactured in the Republic of South Africa.
Retailers must put in place collection protocols to ensure that adequate social distancing is maintained by courier or delivery service personnel when collecting goods from a warehouse or depot.
Courier and delivery service personnel may not enter the home of a customer if such customer and any other residents within the immediate vicinity are not wearing cloth face mask or a homemade item that covers the nose and mouth
Customers are encouraged to disinfect goods using guidelines published by the National Department of Health, as well as those provided by retailers.
Specific measures apply to employers with less than 10 employees.
Download the Regulations (PDF)
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The myDorpie news coverage of the coronavirus crisis is particularly focused on official regulatory and other news obtained from official sources and documents.
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